Login Page - Create Account

Support Board


Date/Time: Fri, 14 Mar 2025 04:24:21 +0000



big problems sierra chart hangs with rithmic

View Count: 375

[2022-06-20 12:07:33]
User944729 - Posts: 1
Hi,
Since Friday I've been trying to connect my Leeloo account with sierra chart, I've tried everything possible and also booked the denali data feed again, unfortunately as soon as I connect to the datafeed the whole software hangs (functions, execution, everything)

what can it be and I really urgently ask for help.

Thank you so much
[2022-06-20 12:14:57]
Sierra Chart Engineering - Posts: 104368
Refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart

First thing we recommend you do is start with Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account