Support Board
Date/Time: Fri, 14 Mar 2025 07:05:50 +0000
Warning message a bit confusing about SIM mode being enabled
View Count: 432
| [2022-06-20 10:02:10] |
| ycomp - Posts: 321 |
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Hello, I came across this error message and at first I didn't understand what was going on (refer to my configuration below). Maybe you can make this error message more informative? > Rithmic DTC (Order reject). Info: Non-simulated Trade Account cannot be used with Trade Simulation Mode. Configuration: SC Instance 1 [Sim Mode ON, data connected to Trade Service], Chart is on a SIM account SC Subinstance of Instance 1 [Sim Mode OFF, data connected to Instance 1], Chart is on a Trade Service Account I tried to place a trade via ACSIL on the Subinstance and got the message above. I was confused as Trade Simulation Mode was OFF. Then I had an idea, maybe it meant the Trade Simulation Mode Status of the Parent Instance? So I checked and that seems to be what is going on. So maybe the error message could mention it is because the SIM mode is enabled in the Parent Instance, or at least to check the Parent Instance Date Time Of Last Edit: 2022-06-20 10:03:50
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| [2022-06-20 11:08:58] |
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This is explained in detail here: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using the Correct Trade Account (Rejections Related to Simulation Mode) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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