Support Board
Date/Time: Fri, 14 Mar 2025 09:49:34 +0000
Payment by Bitcoin
View Count: 599
| [2022-06-17 08:14:41] |
| User116319 - Posts: 1 |
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Hi I made a deposit by BTC. I have confirmation of withdrawal from my wallet and confirmation of transaction but I can't see the amount in my account here? (the transaction was made approx 1 hour ago) please let me know what I should do now? |
| [2022-06-17 14:45:18] |
| John - SC Support - Posts: 38653 |
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Bitcoin payments require a manual process for us, so it can take as long as a day for these to show up in your account. Please give us some additional time to get this done.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-20 10:50:36] |
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We will check on this payment for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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