Support Board
Date/Time: Fri, 14 Mar 2025 09:53:05 +0000
Trade- attached orders rejected
View Count: 439
| [2022-06-16 19:40:38] |
| User624220 - Posts: 7 |
|
In sim mode my attached profit and loss orders work, in live mode they are being rejected by CQG. Please advise. Thx, David K |
| [2022-06-16 20:23:59] |
| John - SC Support - Posts: 38653 |
|
The information for why they are rejected is going to be in your Trade >> Trade Service Log. Take a look and see what it states in there for the rejection. If you need help interpreting the information, post the rejection message to this thread for us to look at. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-16 21:22:42] |
| User624220 - Posts: 7 |
|
see attached, thx John
|
Log.png| [2022-06-16 21:46:03] |
| John - SC Support - Posts: 38653 |
|
There are two items showing in the log: The order type is not allowed for the commodity
Sell Order stop price must be below last trade price With regards to the first (the order type is not allowed for the commodity), you would need to ask your broker about this. We do not know what order type you are using, so you will need to check with them as to why it is not allowed. With regards to the second (sell order stop price must be below last trade price), you need to put your sell stop at a price that is lower than the current trade price or else the stop will automatically fill, therefore it is being rejected. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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