Support Board
Date/Time: Fri, 14 Mar 2025 04:17:05 +0000
Service Package 10 With Denali Question
View Count: 545
| [2022-06-16 12:59:27] |
| cstandfast - Posts: 13 |
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Hi SC Support My broker (TickMill) uses the CQG API, which means that I have to use service pack 10 which also comes with Denali Market data. Because CQG API also has market data (that I have to subscribe to at my broker), is there a way to activate Service Pack 10 without Denali as I dont use it? If not possible, is there a way to use the CQG API with SC for my broker and use Denali for the market data part? May as well use Denali if I am paying for it, seems a waste if I cant use it. Regards -- Colin |
| [2022-06-16 16:06:13] |
| John - SC Support - Posts: 38653 |
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You do need to be on Package 10 or higher in order to connect to any external service (including CQG). But do not think of it as including the Denali Exchange Data Feed, as the changes we have made require Package 10 or higher for all connectivity to any trading service, or to get real-time data from. This leaves packages 3 and 5 for training and testing with our delayed streaming data feed. But, that aside, we really do recommend using our Denali Exchange Data Feed, as with version 2394, we are no longer allowing the CQG data into Sierra Chart for the CME Group and EUREX data. Refer to the information here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 Also, you can tell your broker to not charge you for the CQG data, so you will be paying the same amount either way. In order to get the data for the CME Group from our Denali Exchange Data Feed, follow these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-16 16:36:39] |
| cstandfast - Posts: 13 |
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Thanks John. I am using version 2393 of SC. I want to ditch the CQG market data and use Denali. I will check everything as I think I have submitted all the paperwork. Will get back to you very soon. Thanks -- Colin |
| [2022-06-16 18:03:43] |
| John - SC Support - Posts: 38653 |
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You just need to activate the exchanges you want for the CME Group data from our Denali feed at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-16 18:31:15] |
| cstandfast - Posts: 13 |
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Yes, I have checked my setup and you are 100% correct. I will cancel my CQG market data and activate Denali. Great support and patience for SC newbies. Regards -- Colin |
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