Support Board
Date/Time: Thu, 13 Mar 2025 14:06:26 +0000
Sierra Chart Does not Open
View Count: 389
| [2022-06-15 13:44:11] |
| L2Ltrades - Posts: 61 |
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When I start up Sierra Chart, the initial window describing what to do if connection issues persists open up and after that the actual software does not kick in. Please assist.
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| [2022-06-15 13:52:25] |
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So it sounds like there is a problem connecting to whatever service you are using. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-15 13:52:49
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