Support Board
Date/Time: Fri, 14 Mar 2025 04:24:22 +0000
Can't get historical data to download from Denali Data Feed
View Count: 612
| [2022-06-14 21:40:43] |
| J.atkinson9693 - Posts: 2 |
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Hello! I have a funded futures account and am designated as a non-professional, and I recently started an Apex funded trader evaluation account. I have read that historical data is no longer an option from Rithmic, luckily I am subscribed to package 11 and have the Denali data feed. However, I can't seem to get my historical data to come from the Denali data feed and Rithmic has emailed me to let me know I have no more data through them for the week. How can I make sure I am getting my historical data through Denali? I do have the "Allow support for Sierra Chart Data Feeds" in the Data/Trade Service Settings window enabled.
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| [2022-06-15 04:00:44] |
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You also need to activate the exchanges you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed After that: You may need to restart Sierra Chart. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-15 04:00:57
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