Support Board
Date/Time: Fri, 14 Mar 2025 04:18:24 +0000
Can't properly see footprint charts on YM and NQ, but it's fine on ES
View Count: 2163
| [2022-06-13 13:54:23] |
| User928810 - Posts: 15 |
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Hey guys, I use a footprint chart for my ES trading, everything is fine on that end. But when I tried expending to NQ and YM, I'm having issues with how candles are displayed. They are VERY long, unreadable level of long, with a crazy amount of 1 and 0 contracts, which means imbalances all over the place, while ES candles are much more condensed, shorter, with much more readable and larger contract numbers. Is it a setting I need to adjust? If you guys need more info to help out, let me know! Cheers |
| [2022-06-13 13:57:25] |
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We need to see an image of one of the charts there is an issue with. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-13 14:03:06] |
| User928810 - Posts: 15 |
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Thank you for the reply, here is a screenshot of NQ and a comparison with ES NQ : https://www.sierrachart.com/image.php?Image=1655128909805.png ES : https://www.sierrachart.com/image.php?Image=1655128971958.png Date Time Of Last Edit: 2022-06-13 14:03:29
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| [2022-06-13 23:46:21] |
| User928810 - Posts: 15 |
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Any clue? Can't seem to find infos regarding my issue
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| [2022-06-14 01:29:58] |
| User584084 - Posts: 268 |
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Go to chart settings. Select the symbol tab. Increase the tick size from 0.25 to 0.5 or 1 for NQ.
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| [2022-06-14 13:51:27] |
| John - SC Support - Posts: 38653 |
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What you are seeing is the correct data. As stated above, if you want to condense the information together, then you can either change the Tick Size or change the Volume at Price Multiplier for Intraday Charts. Refer to the information here: Chart Settings: Volume at Price Multiplier for Historical/Intraday Chart (Chart >> Chart Settings >> Chart Data >> Volume at Price menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-14 14:25:57] |
| User928810 - Posts: 15 |
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This fixed my issue, thank you very much everyone for the help. The more you know! |
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