Support Board
Date/Time: Fri, 14 Mar 2025 04:29:21 +0000
Rithmic Data Feed From Trading Account Will Not Connect
View Count: 972
| [2022-06-11 15:16:46] |
| User437317 - Posts: 6 |
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I am a new user and have been trying to connect the Rithmic Trading Feed from my broker (Edge Clear/Ironbeam) to SC in order to satisfy the regulatory requirements. Even though I can connect the Rithmic feed to other platforms and to R Trader Pro, every time I attempt to connect the feed to my SC account the connection panel box stays yellow and blinks "Waiting to Reconnect". I need your help in getting this resolved because I am paying for (and very much need) live data on the SC Platform. Thanks in advance for your help, |
| [2022-06-12 00:12:42] |
| Tony - Posts: 553 |
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Sierra Support Team: I am new to Edge Clear, just to confirm, if I go with Teton, then I don't have to log on once a month to meet the requirement? Thanks so much. |
| [2022-06-12 07:42:01] |
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every time I attempt to connect the feed to my SC account the connection panel box stays yellow and blinks "Waiting to Reconnect".
This is the problem: Rithmic Direct - DTC | Remote address is not set. | 2022-06-11 17:52:45.023 Follow the instructions here: Rithmic Trading Platform Service: Setup Instructions I am new to Edge Clear, just to confirm, if I go with Teton, then I don't have to log on once a month to meet the requirement? We definitely do recommend using Teton order routing through Edge Clear: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-12 07:44:39
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| [2022-06-12 07:44:44] |
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Link was corrected in the prior post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-12 07:44:48
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