Support Board
Date/Time: Thu, 13 Mar 2025 07:53:21 +0000
Trade Activity = double trades on new connection
View Count: 432
| [2022-06-07 09:45:36] |
| rrothenbuhler - Posts: 7 |
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Hello, I do have some trouble with the trade activity. Everyday, when I connect for the first time it's ok. However, if I disconnect after trading and I come back later, the trades already made will be twice in the trade activity, see file attached. Thanks in advance for your help Best Ronald |
 TradeActivityLog_2022-06-07(problem 2x trades).txt - Attached On 2022-06-07 09:42:07 UTC - Size: 15.57 KB - 273 views Attachment Deleted. |
| [2022-06-07 10:56:26] |
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For the duplicate order fills, look at this field for them: FillExecutionServiceID Are they different? We see you are using Rithmic. Not sure how we would solve that if this field is different for them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-07 10:56:35
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