Support Board
Date/Time: Thu, 13 Mar 2025 07:36:00 +0000
update
View Count: 478
| [2022-06-06 16:47:58] |
| User349200 - Posts: 4 |
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I updated my package and still cant find the new symbols. If I use the teton order routing, how do I connect to AMP brokerage
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| [2022-06-06 17:35:49] |
| John - SC Support - Posts: 38621 |
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AMP does not currently support the Teton Order Routing service. Are you setup to use CQG with AMP? Or have you changed brokers to use the Teton Order Routing Service, and if so, what broker are you using for this? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-06 17:38:36] |
| User349200 - Posts: 4 |
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yes I am currently using CQG, but it does not recognize the symbols.
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| [2022-06-06 17:44:03] |
| User349200 - Posts: 4 |
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I still use AMP but cant get any data
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| [2022-06-06 17:49:46] |
| John - SC Support - Posts: 38621 |
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With version 2394 we are no longer bringing in data for the CME Group and EUREX from CQG. Refer to the following: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 Therefore, you can either downgrade to version 2393 or you can use the Denali Exchange Data Feed for your data. Refer to the following instructions to downgrade your system: Software Download: Software Rollback Procedure If you want the data from our Denali Exchange Data Feed, then go through the Setup Instructions for the CME Group data here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-06 18:01:24] |
| User349200 - Posts: 4 |
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Ok, thank you
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