Support Board
Date/Time: Thu, 13 Mar 2025 07:41:48 +0000
[Locked] - Notice: FXCM Market Data Issues
View Count: 821
| [2022-06-06 15:34:21] |
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At this time FXCM is having problems with their FIX server and it is causing disconnections and interruptions and missing data. These issues are clearly on the FXCM side. We have advised FXCM of the problem. This issue is affecting Forex and CFD data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-07 07:27:49] |
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We would expect that this is resolved now. There was no answer from FXCM.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-07 14:45:46] |
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There are continued FXCM market data issues. We are working on implementing an alternative data feed now. This could take about one hour.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-07 14:45:53
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