Support Board
Date/Time: Fri, 14 Mar 2025 04:36:37 +0000
Having issues with Sierra chart on loading current data
View Count: 396
| [2022-06-06 15:00:24] |
| User809482 - Posts: 5 |
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Hello, I am having an issue with Sierra chart on loading current data feed for the past 2 hours, I've restarted the system a few times, still no help, it is not loading current data properly. Please, help me to resolve it. Thanks, Alexandra |
| [2022-06-06 15:56:29] |
| User809482 - Posts: 5 |
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Delayed data issue still hasn't been resolved, why I am having this issue? Can you look into that, please?
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| [2022-06-06 16:01:56] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-06 16:24:34] |
| User809482 - Posts: 5 |
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Reading Internal Order ID file. | 2022-06-06 16:14:01.491 Reading Trade Orders file. | 2022-06-06 16:14:01.518 Reading Trade Positions file. | 2022-06-06 16:14:01.518 Reading Trade Account Data files. | 2022-06-06 16:14:01.518 Software version: 2364 64-bit | 2022-06-06 16:14:01.525 Primary Thread ID: 15904 | 2022-06-06 16:14:01.525 Usage end date: 2022-07-02 | 2022-06-06 16:14:01.525 Enabled for: Advanced Features 2. | 2022-06-06 16:14:01.525 Enabled for: Sierra Chart Historical Data Service. | 2022-06-06 16:14:01.525 Enabled for: Delayed Denali Exchange Data Feed. | 2022-06-06 16:14:01.525 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-06-06 16:14:01.525 Current selected Data/Trading service: SC Data - All Services | 2022-06-06 16:14:01.525 Custom symbol settings values: enabled | 2022-06-06 16:14:01.525 Chart Update Interval: 500 | 2022-06-06 16:14:01.525 Intraday Data Storage Time Unit: 1 | 2022-06-06 16:14:01.525 Time Zone: +00:00:00 (UTC+00) | 2022-06-06 16:14:01.525 2022-06-06 16:14:01 Local computer time in UTC | 2022-06-06 16:14:01.525 2022-06-06 16:14:01 Local computer time in SC Time Zone | 2022-06-06 16:14:01.525 2022-06-06 16:14:00 Server time in UTC | 2022-06-06 16:14:01.525 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-06-06 16:14:01.525 Program path: C:\SierraChart\ | 2022-06-06 16:14:01.525 Data Files path: C:\SierraChart\Data\ | 2022-06-06 16:14:01.525 OS Version Number: 10.0 | 2022-06-06 16:14:01.525 Locale Setting: C | 2022-06-06 16:14:01.525 DLLs: UserContributedStudies_64.dll | 2022-06-06 16:14:01.525 Allowed protected custom studies: | 2022-06-06 16:14:01.525 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-06-06 16:14:01.525 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-06-06 16:14:01.560 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-06-06 16:14:01.713 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-06-06 16:14:01.713 Received 5 login tokens. | 2022-06-06 16:14:02.030 Symbol settings MD5 received. Request ID: 1. | 2022-06-06 16:14:03.622 Symbol settings are up-to-date for scdataallservices. | 2022-06-06 16:14:03.622 SC Data - All Services | Connected to server complete. | 2022-06-06 16:14:08.243 Triggering next historical data download in queue. | 2022-06-06 16:14:08.244 Triggering next historical data download in queue. | 2022-06-06 16:14:08.244 Triggering next historical data download in queue. | 2022-06-06 16:14:08.244 Triggering next historical data download in queue. | 2022-06-06 16:14:08.245 No download requests in the queue to start downloads for. | 2022-06-06 16:14:08.248 No download requests in the queue to start downloads for. | 2022-06-06 16:14:08.248 No download requests in the queue to start downloads for. | 2022-06-06 16:14:08.248 No download requests in the queue to start downloads for. | 2022-06-06 16:14:08.248 SPX500 1 Min #8 | Reloading chart. | 2022-06-06 16:14:36.004 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fff0ee50000 | 2022-06-06 16:14:36.010 SPX500 20.00 Range #3 | Reloading chart. | 2022-06-06 16:14:36.016 SPX500 0.50 Range #6 | Reloading chart. | 2022-06-06 16:14:36.030 SPX500 7.00 Range #1 | Reloading chart. | 2022-06-06 16:14:36.035 SPX500 10.00 Range #2 | Reloading chart. | 2022-06-06 16:14:36.043 SPX500 15.00 Range #4 | Reloading chart. | 2022-06-06 16:14:36.052 SPX500 1.00 Range #5 | Reloading chart. | 2022-06-06 16:14:36.059 SPX500 2.00 Range #7 | Reloading chart. | 2022-06-06 16:14:36.069 SPX500 5.00 Range #9 | Reloading chart. | 2022-06-06 16:14:36.079 Using Bid/Ask average for last trade price for SPX500 | 2022-06-06 16:15:12.264 Using symbol data fast lookup vector | 2022-06-06 16:15:12.264 SC DTC Data with Market Depth | Starting real-time market data updates for: SPX500. ID: 1 Service code: fxcm | 2022-06-06 16:15:12.264 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2022-06-06 16:15:12.264 SC DTC Data with Market Depth | Requesting security definition data for: SPX500. ID: 1 | 2022-06-06 16:15:12.264 Starting DelayedDownloadMonitoringTimer | 2022-06-06 16:15:12.265 Starting HDTimeoutTimer | 2022-06-06 16:15:12.265 Added historical Intraday data request for SPX500 to the queue. | 2022-06-06 16:15:12.265 Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2022-06-06 16:15:12.265 Triggering next historical data download in queue. | 2022-06-06 16:15:12.265 DTC Client socket (1) | Creating socket. | 2022-06-06 16:15:12.268 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-06-06 16:15:12.268 DTC Client socket (1) | Connecting to IP: 204.15.197.14. | 2022-06-06 16:15:12.268 Delaying start of download for SPX500 | 2022-06-06 16:15:12.268 SC DTC Data with Market Depth | Network connection to server complete. | 2022-06-06 16:15:12.340 SC DTC Data with Market Depth | Starting socket receive thread. | 2022-06-06 16:15:12.340 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-06 16:15:12.341 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2022-06-06 16:15:12.433 SC DTC Data with Market Depth | Sending logon request message. | 2022-06-06 16:15:12.433 SC DTC Data with Market Depth | Received logon response. | 2022-06-06 16:15:13.120 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2022-06-06 16:15:13.120 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2022-06-06 16:15:13.120 SC DTC Data with Market Depth | Successfully connected. | 2022-06-06 16:15:13.120 SC DTC Data with Market Depth | Trading is not supported. | 2022-06-06 16:15:13.120 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: SPX500 | 2022-06-06 16:15:13.120 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2022-06-06 16:15:13.275 HD Request # 1 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2022-06-06 16:15:18.285 HD Request # 1 | Download start date-time: 2022-06-06 16:13:45.000000. File last date-time: 2022-06-06 16:13:45.000000 | 2022-06-06 16:15:18.286 HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2022-06-06 16:15:18.287 Socket (2) | Creating socket. | 2022-06-06 16:15:18.287 Socket (2) | New receive buffer size: 5242880 | 2022-06-06 16:15:18.287 Socket (2) | Connecting to IP: 204.15.197.14. | 2022-06-06 16:15:18.287 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-06-06 16:15:18.454 HD Request # 1 | Sending historical data logon request message. | 2022-06-06 16:15:18.454 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-06-06 16:13:45. Record interval: 1. Symbol: SPX500 | 2022-06-06 16:15:19.058 HD Request # 1 | Decompressing data. | 2022-06-06 16:15:19.133 HD Request # 1 | Receiving Intraday data for SPX500 starting at 2022-06-06 16:13:45.513000 | 2022-06-06 16:15:19.133 Socket (2) | CloseSocket call. | 2022-06-06 16:15:19.134 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-06-06 16:15:19.134 Historical data download thread signaled to stop. | 2022-06-06 16:15:19.134 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-06-06 16:13:45.513000 | 2022-06-06 16:15:19.135 HD Request # 1 | Received 42 Intraday data records from 2022-06-06 16:13:45.513000 to 2022-06-06 16:15:15.933000 (90.4 seconds) and wrote 42 records for SPX500 | 2022-06-06 16:15:19.135 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-06-06 16:15:15.933000 | 2022-06-06 16:15:19.136 HD Request # 1 | Completion time: 1s | 2022-06-06 16:15:19.136 HD Request # 1 | Intraday data download complete for SPX500. Unique request ID: 1 | 2022-06-06 16:15:19.136 Removing historical data download ID 1. | 2022-06-06 16:15:19.136 Real-time Intraday chart data file updates started for SPX500 | 2022-06-06 16:15:19.136 Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid. Thread ID: 15904 | 2022-06-06 16:15:19.136 Intraday chart data file opened for SPX500 | 2022-06-06 16:15:19.136 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-06-06 16:15:19.136 Triggering next historical data download in queue. | 2022-06-06 16:15:19.136 No download requests in the queue to start downloads for. | 2022-06-06 16:15:19.136 Socket (2) | Socket gracefully closed by remote side. | 2022-06-06 16:15:19.208 Socket (2) | Closed. | 2022-06-06 16:15:19.208 File >> Disconnect selected. | 2022-06-06 16:15:49.250 SC DTC Data with Market Depth | Waiting for socket receive thread to end | 2022-06-06 16:15:49.253 DTC Client socket (1) | CloseSocket call. | 2022-06-06 16:15:49.254 SC DTC Data with Market Depth | Disconnected from the server. | 2022-06-06 16:15:49.254 SC Data - All Services | Disconnected. | 2022-06-06 16:15:49.254 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-06 16:15:49.254 SC Data - All Services | Connected to server complete. | 2022-06-06 16:15:54.814 Triggering next historical data download in queue. | 2022-06-06 16:15:54.814 Triggering next historical data download in queue. | 2022-06-06 16:15:54.814 Triggering next historical data download in queue. | 2022-06-06 16:15:54.814 Triggering next historical data download in queue. | 2022-06-06 16:15:54.814 No download requests in the queue to start downloads for. | 2022-06-06 16:15:54.815 No download requests in the queue to start downloads for. | 2022-06-06 16:15:54.815 No download requests in the queue to start downloads for. | 2022-06-06 16:15:54.815 No download requests in the queue to start downloads for. | 2022-06-06 16:15:54.815 Using Bid/Ask average for last trade price for SPX500 | 2022-06-06 16:15:54.985 Using symbol data fast lookup vector | 2022-06-06 16:15:54.985 SC DTC Data with Market Depth | Starting real-time market data updates for: SPX500. ID: 1 Service code: fxcm | 2022-06-06 16:15:54.985 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 10048 | 2022-06-06 16:15:54.985 SC DTC Data with Market Depth | Requesting security definition data for: SPX500. ID: 1 | 2022-06-06 16:15:54.985 Added historical Intraday data request for SPX500 to the queue. | 2022-06-06 16:15:54.985 Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2022-06-06 16:15:54.985 Triggering next historical data download in queue. | 2022-06-06 16:15:54.985 Delaying start of download for SPX500 | 2022-06-06 16:15:54.990 DTC Client socket (2) | Creating socket. | 2022-06-06 16:15:54.991 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-06-06 16:15:54.991 DTC Client socket (2) | Connecting to IP: 192.81.56.146. | 2022-06-06 16:15:54.991 SC DTC Data with Market Depth | Network connection to server complete. | 2022-06-06 16:15:55.064 SC DTC Data with Market Depth | Starting socket receive thread. | 2022-06-06 16:15:55.064 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-06 16:15:55.064 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2022-06-06 16:15:55.140 SC DTC Data with Market Depth | Sending logon request message. | 2022-06-06 16:15:55.140 SC DTC Data with Market Depth | Received logon response. | 2022-06-06 16:15:55.828 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2022-06-06 16:15:55.828 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2022-06-06 16:15:55.828 SC DTC Data with Market Depth | Successfully connected. | 2022-06-06 16:15:55.828 SC DTC Data with Market Depth | Trading is not supported. | 2022-06-06 16:15:55.828 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: SPX500 | 2022-06-06 16:15:55.828 SC DTC Data with Market Depth | Real-time data for symbol SPX500 is currently unavailable. | 2022-06-06 16:15:55.984 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2022-06-06 16:15:55.984 HD Request # 2 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2022-06-06 16:16:00.548 HD Request # 2 | Download start date-time: 2022-06-06 16:15:45.000000. File last date-time: 2022-06-06 16:15:45.000000 | 2022-06-06 16:16:00.549 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2022-06-06 16:16:00.549 Socket (3) | Creating socket. | 2022-06-06 16:16:00.550 Socket (3) | New receive buffer size: 5242880 | 2022-06-06 16:16:00.550 Socket (3) | Connecting to IP: 192.81.56.146. | 2022-06-06 16:16:00.550 HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-06-06 16:16:00.708 HD Request # 2 | Sending historical data logon request message. | 2022-06-06 16:16:00.708 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-06-06 16:15:45. Record interval: 1. Symbol: SPX500 | 2022-06-06 16:16:01.305 HD Request # 2 | Decompressing data. | 2022-06-06 16:16:01.377 HD Request # 2 | Receiving Intraday data for SPX500 starting at 2022-06-06 16:15:45.426000 | 2022-06-06 16:16:01.378 Socket (3) | CloseSocket call. | 2022-06-06 16:16:01.379 Historical data download thread signaled to stop. | 2022-06-06 16:16:01.379 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-06 16:16:01.379 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-06-06 16:15:45.426000 | 2022-06-06 16:16:01.379 HD Request # 2 | Received 7 Intraday data records from 2022-06-06 16:15:45.426000 to 2022-06-06 16:15:53.604000 (8.2 seconds) and wrote 7 records for SPX500 | 2022-06-06 16:16:01.380 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-06-06 16:15:53.604000 | 2022-06-06 16:16:01.380 HD Request # 2 | Completion time: 1s | 2022-06-06 16:16:01.381 HD Request # 2 | Intraday data download complete for SPX500. Unique request ID: 2 | 2022-06-06 16:16:01.381 Removing historical data download ID 2. | 2022-06-06 16:16:01.381 Real-time Intraday chart data file updates started for SPX500 | 2022-06-06 16:16:01.381 Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid. Thread ID: 15904 | 2022-06-06 16:16:01.381 Intraday chart data file opened for SPX500 | 2022-06-06 16:16:01.381 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-06-06 16:16:01.381 Triggering next historical data download in queue. | 2022-06-06 16:16:01.381 No download requests in the queue to start downloads for. | 2022-06-06 16:16:01.381 Socket (3) | Socket gracefully closed by remote side. | 2022-06-06 16:16:01.465 Socket (3) | Closed. | 2022-06-06 16:16:01.465 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2022-06-06 16:16:08.485 SC DTC Data with Market Depth | Real-time data for symbol SPX500 has been restored. | 2022-06-06 16:16:08.485 Added historical Intraday data request for SPX500 to the queue. | 2022-06-06 16:16:08.485 Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2022-06-06 16:16:08.485 Triggering next historical data download in queue. | 2022-06-06 16:16:08.485 HD Request # 3 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2022-06-06 16:16:08.486 HD Request # 3 | Download start date-time: 2022-06-06 16:15:53.000000. File last date-time: 2022-06-06 16:15:53.604000 | 2022-06-06 16:16:08.486 HD Request # 3 | Using server: ds12.sierracharts.com port 10150 | 2022-06-06 16:16:08.486 Socket (3) | Creating socket. | 2022-06-06 16:16:08.487 Socket (3) | New receive buffer size: 5242880 | 2022-06-06 16:16:08.487 Socket (3) | Connecting to IP: 204.15.197.14. | 2022-06-06 16:16:08.487 HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-06-06 16:16:08.813 HD Request # 3 | Sending historical data logon request message. | 2022-06-06 16:16:08.813 HD Request # 3 | Requesting Intraday data. Start date-time: 2022-06-06 16:15:53. Record interval: 1. Symbol: SPX500 | 2022-06-06 16:16:14.933 HD Request # 3 | Decompressing data. | 2022-06-06 16:16:15.089 HD Request # 3 | Receiving Intraday data for SPX500 starting at 2022-06-06 16:15:53.604000 | 2022-06-06 16:16:15.090 Socket (3) | CloseSocket call. | 2022-06-06 16:16:15.090 Historical data download thread signaled to stop. | 2022-06-06 16:16:15.090 HD Request # 3 | Timestamp of first Intraday data file record written: 2022-06-06 16:15:53.604000 | 2022-06-06 16:16:15.090 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-06 16:16:15.090 HD Request # 3 | Received 1 Intraday data record from 2022-06-06 16:15:53.604000 to 2022-06-06 16:15:53.604000 (0.0 seconds) and wrote 1 record for SPX500 | 2022-06-06 16:16:15.091 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-06-06 16:15:53.604000 | 2022-06-06 16:16:15.091 Added 3 Time and Sales records to Intraday data file for SPX500 after download. | 2022-06-06 16:16:15.091 HD Request # 3 | Completion time: 7s | 2022-06-06 16:16:15.092 HD Request # 3 | Intraday data download complete for SPX500. Unique request ID: 3 | 2022-06-06 16:16:15.092 Removing historical data download ID 3. | 2022-06-06 16:16:15.092 Real-time Intraday chart data file updates started for SPX500 | 2022-06-06 16:16:15.092 Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid. Thread ID: 15904 | 2022-06-06 16:16:15.092 Intraday chart data file opened for SPX500 | 2022-06-06 16:16:15.092 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-06-06 16:16:15.092 Triggering next historical data download in queue. | 2022-06-06 16:16:15.092 No download requests in the queue to start downloads for. | 2022-06-06 16:16:15.092 Socket (3) | Socket gracefully closed by remote side. | 2022-06-06 16:16:15.191 Socket (3) | Closed. | 2022-06-06 16:16:15.191 DTC Client socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-06-06 16:17:55.023 DTC Client socket (1) | Closed. | 2022-06-06 16:17:55.023 SC DTC Data with Market Depth | Real-time data for symbol SPX500 is currently unavailable. | 2022-06-06 16:18:01.343 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2022-06-06 16:18:15.781 SC DTC Data with Market Depth | Real-time data for symbol SPX500 has been restored. | 2022-06-06 16:18:15.781 Added historical Intraday data request for SPX500 to the queue. | 2022-06-06 16:18:15.782 Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2022-06-06 16:18:15.782 Triggering next historical data download in queue. | 2022-06-06 16:18:15.782 HD Request # 4 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2022-06-06 16:18:15.782 HD Request # 4 | Download start date-time: 2022-06-06 16:18:00.000000. File last date-time: 2022-06-06 16:18:00.000000 | 2022-06-06 16:18:15.782 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2022-06-06 16:18:15.783 Socket (3) | Creating socket. | 2022-06-06 16:18:15.783 Socket (3) | New receive buffer size: 5242880 | 2022-06-06 16:18:15.783 Socket (3) | Connecting to IP: 192.81.56.146. | 2022-06-06 16:18:15.783 HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-06-06 16:18:15.938 HD Request # 4 | Sending historical data logon request message. | 2022-06-06 16:18:15.938 HD Request # 4 | Requesting Intraday data. Start date-time: 2022-06-06 16:18:00. Record interval: 1. Symbol: SPX500 | 2022-06-06 16:18:20.469 HD Request # 4 | Decompressing data. | 2022-06-06 16:18:20.543 HD Request # 4 | Receiving Intraday data for SPX500 starting at 2022-06-06 16:18:00.565000 | 2022-06-06 16:18:20.544 Socket (3) | CloseSocket call. | 2022-06-06 16:18:20.544 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-06 16:18:20.544 Historical data download thread signaled to stop. | 2022-06-06 16:18:20.544 HD Request # 4 | Timestamp of first Intraday data file record written: 2022-06-06 16:18:00.565000 | 2022-06-06 16:18:20.545 HD Request # 4 | Received 7 Intraday data records from 2022-06-06 16:18:00.565000 to 2022-06-06 16:18:17.767000 (17.2 seconds) and wrote 7 records for SPX500 | 2022-06-06 16:18:20.545 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2022-06-06 16:18:17.767000 | 2022-06-06 16:18:20.546 Added 1 Time and Sales records to Intraday data file for SPX500 after download. | 2022-06-06 16:18:20.546 HD Request # 4 | Completion time: 5s | 2022-06-06 16:18:20.546 HD Request # 4 | Intraday data download complete for SPX500. Unique request ID: 4 | 2022-06-06 16:18:20.546 Removing historical data download ID 4. | 2022-06-06 16:18:20.546 Real-time Intraday chart data file updates started for SPX500 | 2022-06-06 16:18:20.546 Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid. Thread ID: 15904 | 2022-06-06 16:18:20.546 Intraday chart data file opened for SPX500 | 2022-06-06 16:18:20.546 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2022-06-06 16:18:20.546 Triggering next historical data download in queue. | 2022-06-06 16:18:20.546 No download requests in the queue to start downloads for. | 2022-06-06 16:18:20.546 Socket (3) | Socket gracefully closed by remote side. | 2022-06-06 16:18:20.615 Socket (3) | Closed. | 2022-06-06 16:18:20.615 DTC Client socket (1) | Deleting network socket now after delay. | 2022-06-06 16:18:25.036 SC DTC Data with Market Depth | Real-time data for symbol SPX500 is currently unavailable. | 2022-06-06 16:22:18.719 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2022-06-06 16:22:33.406 SC DTC Data with Market Depth | Real-time data for symbol SPX500 has been restored. | 2022-06-06 16:22:33.406 Added historical Intraday data request for SPX500 to the queue. | 2022-06-06 16:22:33.407 Intraday data recording state for symbol SPX500 is set to download 'Pending'. | 2022-06-06 16:22:33.407 Triggering next historical data download in queue. | 2022-06-06 16:22:33.407 HD Request # 5 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2022-06-06 16:22:33.407 HD Request # 5 | Download start date-time: 2022-06-06 16:22:17.000000. File last date-time: 2022-06-06 16:22:17.000000 | 2022-06-06 16:22:33.407 HD Request # 5 | Using server: ds12.sierracharts.com port 10150 | 2022-06-06 16:22:33.407 Socket (1) | Creating socket. | 2022-06-06 16:22:33.407 Socket (1) | New receive buffer size: 5242880 | 2022-06-06 16:22:33.407 Socket (1) | Connecting to IP: 204.15.197.14. | 2022-06-06 16:22:33.407 HD Request # 5 | Setting DTC encoding to Binary VLS | 2022-06-06 16:22:33.620 HD Request # 5 | Sending historical data logon request message. | 2022-06-06 16:22:33.620 HD Request # 5 | Requesting Intraday data. Start date-time: 2022-06-06 16:22:17. Record interval: 1. Symbol: SPX500 | 2022-06-06 16:22:39.819 HD Request # 5 | Decompressing data. | 2022-06-06 16:22:39.899 HD Request # 5 | Receiving Intraday data for SPX500 starting at 2022-06-06 16:22:17.234000 | 2022-06-06 16:22:39.900 Socket (1) | CloseSocket call. | 2022-06-06 16:22:39.901 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-06 16:22:39.901 Historical data download thread signaled to stop. | 2022-06-06 16:22:39.901 HD Request # 5 | Timestamp of first Intraday data file record written: 2022-06-06 16:22:17.234000 | 2022-06-06 16:22:39.901 HD Request # 5 | Received 1 Intraday data record from 2022-06-06 16:22:17.234000 to 2022-06-06 16:22:17.234000 (0.0 seconds) and wrote 1 record for SPX500 | 2022-06-06 16:22:39.901 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2022-06-06 16:22:17.234000 | 2022-06-06 16:22:39.902 Added 5 Time and Sales records to Intraday data file for SPX500 after download. | 2022-06-06 16:22:39.902 HD Request # 5 | Completion time: 6s | 2022-06-06 16:22:39.902 HD Request # 5 | Intraday data download complete for SPX500. Unique request ID: 5 | 2022-06-06 16:22:39.902 Removing historical data download ID 5. | 2022-06-06 16:22:39.902 Real-time Intraday chart data file updates started for SPX500 | 2022-06-06 16:22:39.902 Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid. Thread ID: 15904 | 2022-06-06 16:22:39.902 Intraday chart data file opened for SPX500 | 2022-06-06 16:22:39.903 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2022-06-06 16:22:39.903 Triggering next historical data download in queue. | 2022-06-06 16:22:39.903 No download requests in the queue to start downloads for. | 2022-06-06 16:22:39.903 Socket (1) | Socket gracefully closed by remote side. | 2022-06-06 16:22:39.970 Socket (1) | Closed. | 2022-06-06 16:22:39.971 |
| [2022-06-06 16:40:51] |
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