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Date/Time: Fri, 14 Mar 2025 10:05:35 +0000



CFD data issues

View Count: 397

[2022-06-06 14:42:37]
Ervin - Posts: 4
Hello support,

My CFD data (XAUUSD,NAS100,SPX500) is lagging and showing many gaps of price action. Could you confirm whether it is FXCM data issue or something wrong with my Sierra Chart setting?
[2022-06-06 15:08:12]
Sierra Chart Engineering - Posts: 104368
We will look at this but it must be an FXCM data issue. We will check.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2022-06-06 15:25:10]
Sierra Chart Engineering - Posts: 104368
We have looked at this and the clear indication is this is an FXCM market data issue. Not on the Sierra Chart side. We will let them know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-06 15:25:18
[2022-06-06 16:44:12]
Calculus - Posts: 105
I thought it was an FXCM issue.

It hit right around the NYSE opening.

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