Support Board
Date/Time: Fri, 14 Mar 2025 04:40:10 +0000
CFD data issues
View Count: 394
| [2022-06-06 14:42:37] |
| Ervin - Posts: 4 |
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Hello support, My CFD data (XAUUSD,NAS100,SPX500) is lagging and showing many gaps of price action. Could you confirm whether it is FXCM data issue or something wrong with my Sierra Chart setting? |
| [2022-06-06 15:08:12] |
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We will look at this but it must be an FXCM data issue. We will check.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-06 15:25:10] |
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We have looked at this and the clear indication is this is an FXCM market data issue. Not on the Sierra Chart side. We will let them know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-06 15:25:18
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| [2022-06-06 16:44:12] |
| Calculus - Posts: 105 |
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I thought it was an FXCM issue. It hit right around the NYSE opening. |
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