Support Board
Date/Time: Fri, 14 Mar 2025 07:28:59 +0000
Hi
View Count: 426
| [2022-06-06 08:29:33] |
| User304806 - Posts: 3 |
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Hi Team, Since I switched to Denali date a few hours ago, (and had CME exchange access in Sierra chart activated, I have lost access to live trading. I have been unable to place order (live trading) on the new platform setup. The moment I place an order, Sierra Chart automatically switches to simulation mode! I have already spoken spoke to AMP, but they couldn't solve the problem and referred me to you. As a matter of urgency Could you please look into this ASAP. I am desperate to place some live orders. Many thanks in advance. Regards, Sean |
| [2022-06-06 08:33:40] |
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You need to still have Sierra Chart set to use CQG. Follow the instructions here: CQG Trading Platform Service: Setup Instructions You will still be able to receive the Denali Data Feed when connected to CQG: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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