Support Board
Date/Time: Fri, 14 Mar 2025 10:05:35 +0000
No Live Trading
View Count: 361
| [2022-06-06 08:22:12] |
| User335252 - Posts: 19 |
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Hi support, I am an AMP customer. I subscribed to Denali for 6 months and have activated the CME bundle for non-professional. My trade service is set to SC Data - All Services. I am receiving real-time data and can see my trading account balance but when I turn off the simulated mode and place live orders it immediately reverts to sim mode. Can you please assist? Thank you |
| [2022-06-06 08:24:20] |
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You need to still have Sierra Chart set to use CQG. Follow the instructions here: CQG Trading Platform Service: Setup Instructions You will still be able to receive the Denali Data Feed when connected to CQG: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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