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Date/Time: Fri, 14 Mar 2025 04:40:09 +0000



No Live Trading

View Count: 359

[2022-06-06 08:22:12]
User335252 - Posts: 19
Hi support,
I am an AMP customer. I subscribed to Denali for 6 months and have activated the CME bundle for non-professional.
My trade service is set to SC Data - All Services.
I am receiving real-time data and can see my trading account balance but when I turn off the simulated mode and place live orders it immediately reverts to sim mode.
Can you please assist?
Thank you
[2022-06-06 08:24:20]
Sierra Chart Engineering - Posts: 104368
You need to still have Sierra Chart set to use CQG.

Follow the instructions here:
CQG Trading Platform Service: Setup Instructions

You will still be able to receive the Denali Data Feed when connected to CQG:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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