Support Board
Date/Time: Fri, 14 Mar 2025 10:03:41 +0000
Paid monthly fee, will not connect
View Count: 375
| [2022-06-06 00:28:23] |
| User930625 - Posts: 9 |
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Message Log says: "Connect to data feed|Service package does not support this function or account is expired" It worked fine before I paid the monthly fee today. Datafeed is CQG. I start trading early Monday mornings. Thank you for your assistance. |
| [2022-06-06 05:46:54] |
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This is resolved for your account. Also refer to: Service Package Changes | Discontinued External Services | Reducing Overall Costs Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-06 10:57:49
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