Support Board
Date/Time: Fri, 14 Mar 2025 10:08:43 +0000
broker AMP data feed Rithmic, Can I use sierra chart?
View Count: 1177
| [2022-06-05 21:04:25] |
| User470718 - Posts: 3 |
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My question is simple, I have a real account in AMP with Rithmic data feed. Can I be a client of sierra chart? Thank you
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| [2022-06-05 21:56:02] |
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Yes. Refer to: Rithmic Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-06 00:03:42] |
| User470718 - Posts: 3 |
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Hello, I have purchased the package with data denali for USD$36. I connected to rithmic using my trading username and trading password credentials. But I don't know what credentials to use in Market data username and Historical data username, I would like to use denali there, since it doesn't load me a TPO chart. Thank you very much |
| [2022-06-06 10:56:32] |
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If you require TPO charts you need to change to package 11: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. You need to also activate the exchanges you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed There is no need to specify the market data username and historical data username because you will be using the Denali Data Feed. After all of this is done, if there is any missing data in the charts: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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