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Date/Time: Fri, 14 Mar 2025 07:22:00 +0000



Cannot load last weeks data in historical charts pics attached

View Count: 385

[2022-06-05 15:06:52]
HeyUgly - Posts: 251
for the life of me i cannot get ES or anything to show last weeks data its stuck on previous week.
all last week it was fine, i have changed nothing.

i cannot chage Date range in file. is this the problem? june 02 it says?
i click that and cannot change it or adjust those settings.

please advise. It would be nice to never have to adjust these settings.

thanks in advance!
imageHistorical chart settings.PNG / V - Attached On 2022-06-05 15:06:42 UTC - Size: 29.25 KB - 124 views
[2022-06-06 15:30:59]
John - SC Support - Posts: 38653
You can not change the date in the Date Range in File To.

With that chart active, select Edit >> Delete All Data and Download.

If that does not resolve your issue then we will need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
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