Support Board
Date/Time: Fri, 14 Mar 2025 04:36:37 +0000
Cannot load last weeks data in historical charts pics attached
View Count: 384
| [2022-06-05 15:06:52] |
| HeyUgly - Posts: 251 |
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for the life of me i cannot get ES or anything to show last weeks data its stuck on previous week. all last week it was fine, i have changed nothing. i cannot chage Date range in file. is this the problem? june 02 it says? i click that and cannot change it or adjust those settings. please advise. It would be nice to never have to adjust these settings. thanks in advance! |
 Historical chart settings.PNG / V - Attached On 2022-06-05 15:06:42 UTC - Size: 29.25 KB - 124 views |
| [2022-06-06 15:30:59] |
| John - SC Support - Posts: 38653 |
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You can not change the date in the Date Range in File To. With that chart active, select Edit >> Delete All Data and Download. If that does not resolve your issue then we will need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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