Support Board
Date/Time: Thu, 13 Mar 2025 19:48:26 +0000
Can not connect to datafeed
View Count: 390
[2022-06-03 17:02:55] |
User48273 - Posts: 8 |
I am getting a message in my message log: "Connect to datafeed | Current service package does not support this function." I am on an automatic payment and I believe I am current on the payment. I don't know why I can't connect. Thank You |
[2022-06-03 17:44:26] |
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This has been resolved for your account. You should be able to connect within about two minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-03 17:44:32
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