Support Board
Date/Time: Fri, 22 Nov 2024 01:01:10 +0000
Wrong closing time and price on candlesticks
View Count: 3271
| [2013-04-26 20:22:16] |
| User77118 - Posts: 10 |
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I am having an issue with the closing time of 5 min candlestick on ES chart, it is not closing at the correct time, so the shape and prices are different from other charting programs, this makes some triggers above or below a specific 5 min candlestick not to be correct. Is there any setting I need to change on the software, I use Trading Technologies feed, and NY time zone, I never had an issue before. Please let me know what I need to change. I don't Time stamp to my PC time |
| [2013-04-26 20:27:15] |
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Re-download the data in the chart by selecting Edit >>Delete All Data and Download. After this let us know if you still see the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-26 20:50:34] |
| User77118 - Posts: 10 |
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I did that and still the same issue. Any other suggestions? |
| [2013-04-26 21:06:43] |
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Not really. The bars should be good because they are based upon exchange timestamps.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-26 23:31:34] |
| Sawtooth - Posts: 4118 |
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Sierra's bar time stamp is the open time. Ninja times stamps the close time for the same bar. So the same bar will not have the same time stamp between charting platforms.
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| [2013-04-30 14:23:25] |
| User77118 - Posts: 10 |
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The problem I see it is that the time on the platform is delayed, making the closing prices of 5 min bars later that what it actually is. How can I change this time to be correct? Do I have to make it to be my pc time? |
| [2013-04-30 14:54:01] |
| User77118 - Posts: 10 |
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The clock is wrong using Trading Technologies feed
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| [2013-04-30 16:21:42] |
| M5amhan - Posts: 468 |
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change it to your PC time through data/trade service settings in global settings if you dont have exact clock sync you can change the server in time and date settings under internet time tab (this is what I use), though I dont know if this is the problem.. you said the clock is wrong from TT |
| [2013-04-30 19:51:02] |
| User77118 - Posts: 10 |
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Thank you very much, I synched to time-a.nist.gov and its perfect now. |
| [2013-05-01 18:15:47] |
| User77118 - Posts: 10 |
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I still need help, I am still getting wrong closing and opening prices on 5 min bars ES, this makes the chart look different from other softwares and not giving me correct triggers and stops, what can I do? If I sync to pc time it has to be perfect, and its not possible to do, I never had this issue before, Maybe there is a setting I have wrong somewhere |
| [2013-05-01 18:29:55] |
| Sawtooth - Posts: 4118 |
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Today I had a 50 sec lag on my TT data from Velocity. Dale Box sent a trouble ticket to TT, and gave me a temporary IP that has no lag. Assuming your computer is synced to an atomic clock, and you uncheck 'Timestamp Using Local Computer Clock', you can confirm lag with this spreadsheet study: http://www.sawtoothtrade.com/free-stuff-2.html Date Time Of Last Edit: 2015-08-14 00:56:52
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| [2013-05-01 20:14:30] |
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Make sure you uncheck Global Settings >> Data/Trade Service Settings >> Timestamp Using Local Computer Clock.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-01 20:21:39] |
| User77118 - Posts: 10 |
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I see the lag, but this issue need to be resolved, sycing my pc to the exact atomic clock is not easy, but I guess is what we need to do until the TT feed is reliable
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| [2013-05-01 20:50:10] |
| Sawtooth - Posts: 4118 |
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I use this synchronizer. It's free and easy to use. http://www.thinkman.com/dimension4/default.htm |
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