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Date/Time: Thu, 13 Mar 2025 22:28:04 +0000



Pricing Differences

View Count: 503

[2022-06-03 04:18:22]
Chadly - Posts: 65
Hey guys, I'm hoping this is just some kind of feed issue I need to update?

I see this quite a bit that no matter the broker, SC randomly will have stuff like the screen shot.

You can see that price went over 20 pips on the broker, but SC shows it does not. You can imagine how if the price is not accurate on SC, thousands of hours of back testing could be all wasted.

Please let me know if there's something I can do here.

Thanks
Private File
[2022-06-03 14:52:08]
Sierra Chart Engineering - Posts: 104368
It looks like there is missing data or the Session Times are not set correctly. This is what we see for that symbol:
https://www.sierrachart.com/image.php?Image=1654267842434.png

Refer to the information here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-05 04:38:27]
Chadly - Posts: 65
I did all this in the link. Now I can't even use SC. I get this pop up window constantly non stop.

I also went through as the link mentioned and did a delete and download data.
Private File
[2022-06-05 07:05:29]
Sierra Chart Engineering - Posts: 104368
Ok so now we understand that a firewall on your computer is blocking the connection or the connection is getting blocked somewhere. Refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-05 07:05:41

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