Support Board
Date/Time: Fri, 14 Mar 2025 07:38:46 +0000
candlesticks not updating real time
View Count: 443
| [2022-06-01 18:13:39] |
| Benz - Posts: 46 |
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Hi Guys, candlesticks not updating realtime - no probs cme, problem is with all nasdaq nyse equities Thank you |
sq.PNG| [2022-06-01 21:24:38] |
| John - SC Support - Posts: 38653 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-01 21:32:36] |
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This may be related to Chart Session Times. For information about this and other possible causes, refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-02 20:27:00] |
| Benz - Posts: 46 |
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sorted thank you
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