Support Board
Date/Time: Fri, 14 Mar 2025 04:50:32 +0000
Current Historical Daily Bars do not have an 'Open' on US Treasury Futures
View Count: 475
[2022-05-31 10:15:34] |
ticinotrader - Posts: 407 |
Dear Support, When I open historical Daily charts for the 2yr, 5yr, 10yr, and 30yr US Treasury futures, the daily bars strangely do not display an open - only the HLC values are displayed. This happens when I connect to CQG Trade Service and 'Allow support for SC Chart Data Feeds' is enabled. 'SC Data all services' displays the proper candles. I tried to delete and redownload data, but it does not help Affected symbols: F.US.FVAU22 F.US.TUAU22 F.US.TYAU22 F.US.USAU22. Below is a screenshot example. I am using v2394 SP12 /Denali. Can you please advise? |
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[2022-06-02 10:38:06] |
Sierra_Chart Engineering - Posts: 18778 |
We are not observing this problem currently: https://www.sierrachart.com/image.php?Image=1654166246344.png When you do, select this command: Edit Menu: Edit >> Edit Data - Historical Chart And see if the open price at the bottom of the file is 0: Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-06-02 14:23:15] |
ticinotrader - Posts: 407 |
Thanks for the reply. It looks OK now - seemingly it was a temporary issue only, that was fixed automatically. The historical data does not have zero value either. So everything works fine now. |
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