Support Board
Date/Time: Wed, 12 Mar 2025 21:17:13 +0000
Candlesticks appear on footprint chart after opening third chart in chartbook
View Count: 465
| [2022-05-31 03:12:31] |
| User216753 - Posts: 19 |
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I have attached Bish-Main(2) chartbook so you can duplicate and fix this maddening problem You will see a 15 min footprint with DOM chart, and two simple candlestick charts for the ESM22_FUT. One is a 5 and the other a 1 min chart. You will see the footprint is as it should be with no candlesticks on it. When you open a 3rd intraday chart, once the history is loaded, OHLC bars will appear on the 3rd chart as well as the footprint chart. Open chart setting for 3rd chart and change to candlesticks, They will also appear on footprint. For some odd reason, this does not happen after opening the first two candlestick charts. All of these charts have global graphics settings unchecked to create individual chart graphics. I have attached pictures of Before and after adding 3rd chart. |
 bish-main (2).Cht - Attached On 2022-05-31 02:54:27 UTC - Size: 11.77 KB - 294 views  Before adding 3rd chart.png / V - Attached On 2022-05-31 02:55:14 UTC - Size: 90.66 KB - 122 views Footprint after Creating a third simple candlestick Chart.png / V - Attached On 2022-05-31 02:55:38 UTC - Size: 62.86 KB - 133 views |
| [2022-05-31 07:21:52] |
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This is not for Sierra chart to resolve. You need to resolve this on your side. There is a study on that particular chart displaying the candlesticks. Check the studies through Analysis >>Studies and remove it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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