Support Board
Date/Time: Wed, 27 Nov 2024 00:29:39 +0000
my chart is frozen, data is frozen
View Count: 549
| [2022-05-30 18:02:49] |
| User250353 - Posts: 16 |
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Hi guys my chart is frozen, no data is coming through i am in sim mode, learning eveything as i paid for service package 5 for 6 months in advance. can anyone help please. kind regards |
| [2022-05-30 20:45:29] |
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What is the symbol of the chart? Please be aware that the US futures markets are closed at this time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-31 18:33:22] |
| User250353 - Posts: 16 |
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thank you. it was bank holiday memorial day, getting use to it.
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| [2023-10-06 10:33:03] |
| User250353 - Posts: 16 |
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Hi guys i only trade es, i pay for integrated package 11 every 6 six month and $11/ month. what package i need to upgrade in order to trade gold and currencies futures. thanks kind regards rohit |
| [2023-10-06 17:41:06] |
| Sierra_Chart Engineering - Posts: 17187 |
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There is no Service Package upgrade needed for this. But you do need to activate the COMEX exchange. You can do that from here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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