Support Board
Date/Time: Wed, 12 Mar 2025 21:18:29 +0000
Delayed Data again
View Count: 544
| [2022-05-30 16:34:03] |
| Meta Trading VR - Posts: 31 |
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Platform was working fine on Fri. Logged in today and charts aren't updating. Checked all settings and they are as they were when it was working. Help is appreciated.
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 Screenshot 2022-05-30 081017.jpg / V - Attached On 2022-05-30 16:32:15 UTC - Size: 133.62 KB - 132 views Screenshot 2022-05-30 071332.jpg / V - Attached On 2022-05-30 16:33:07 UTC - Size: 130.3 KB - 126 views |
| [2022-05-30 16:59:15] |
| Meta Trading VR - Posts: 31 |
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I've come to the conclusion that it's not delayed, it's not updating at all. ALmost an hour and time on the values has not changed.
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| Screenshot 2022-05-30 095709.jpg / V - Attached On 2022-05-30 16:58:30 UTC - Size: 169.88 KB - 134 views |
| [2022-05-30 18:23:44] |
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The markets are currently closed due to the holiday. Additionally, we see you are encountering a connection limit which we can see in the screenshot you provided. Refer to: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-30 18:24:02
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| [2022-05-30 22:11:08] |
| Meta Trading VR - Posts: 31 |
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I’m aware the stock market is closed today, but the futures market was trading for half day today.
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| [2022-05-30 22:14:42] |
| Meta Trading VR - Posts: 31 |
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The ES is trading now and my charts are not live.
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| [2022-05-30 22:21:07] |
| Meta Trading VR - Posts: 31 |
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I found the issue. Seems I didn't log off of Sierra on my other computer. Logged off and my main desk is working.
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| [2022-05-30 22:52:45] |
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Yes. That makes sense.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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