Support Board
Date/Time: Fri, 14 Mar 2025 10:10:26 +0000
Bug when Zooming in/out using Constant X & Y Relationship
View Count: 568
| [2022-05-28 16:23:29] |
| Techotomy - Posts: 104 |
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Hi, Zooming in and out with the middle mouse wheel when using a Constant X & Y Relationship with a constant scroll multiplier does not give a constant scroll multiplier effect nor a constant X & Y Relationship. The behavior is erratic. I can pseudo reproduce the erratic behavior when I scrolling/zooming out on the one-minute chart and then scrolling back in, but it is not entirely reproducible. The zoom becomes more sensitive and the X & Y relationship changes at times. The behavior automatically resets itself to original settings when I scroll back and forth a bunch of times. My current scroll multiplier is 0.50 and my scroll wheel (list) is set to "Scroll Wheel Changes Spacing. With 'Shift' Scrolls Chart. A video showing the erratic behavior is below, where turning the wheel a single notch in the mouse gives a more sensitive scroll and view at the beginning of the video than at the end. https://1drv.ms/v/s!Auh4fWiwXGCK91ty7x3XsKiKn8_E?e=xllQls As an aside, can you set constant X & Y Relationships as a percent of the stock so that th e same candle size refers to the same percent regardless of the security being at 100 or 1000? Regards, Chris |
| [2022-05-28 17:34:27] |
| Techotomy - Posts: 104 |
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I can reproduce a change in scroll sensitivity by clicking on a separate window outside of the SC application and then using the middle mouse to scroll. The scroll should be more sensitive than when the SC application is clicked on followed by scrolling.
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| [2022-05-31 07:19:17] |
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We will look this over.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-02 17:40:20] |
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We had a look at this, and there is no connection whatsoever, to X and Y Constant Relationship Scale, and the Scroll Multiplier for horizontal chart position/scrolling. The scroll multiplier is strictly related to the horizontal position of the chart. And does not impact the X and Y constant relationship scale. And we also do not know what is meant by a middle scroll wheel or what that does exactly. We do not know exactly, what is going on and what you are describing but it is not something we can/or are willing allocate any time to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-02 17:40:55
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| [2022-06-02 19:57:57] |
| Techotomy - Posts: 104 |
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If you don't know what I'm describing then how do you know this is something you are not willing to allocate time to?
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