Support Board
Date/Time: Fri, 14 Mar 2025 10:15:45 +0000
Feed is delayed by 1 hour for S&P futures
View Count: 532
| [2022-05-27 16:11:02] |
| luke heinrich - Posts: 9 |
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Hi, ive bought denali exchange, funded my trading account and my feed still seems to be 1 hour behind time. Please can you advise how to fix this?
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| [2022-05-27 17:49:27] |
| John - SC Support - Posts: 38653 |
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Please give us a screenshot of your chart showing the issue. Refer to the following for how to attach a screenshot: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Since you state that it is off by 1 hour, the most likely this is just a Time Zone confusion. Check the Time Zone of the Chart and the Global Time Zone and see what they are set to. Make sure they are set for what you expect and that the chart matches that time zone, including Daylight Saving. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-02 11:00:47] |
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Here is the documentation for this: Time Zone Setting Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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