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Date/Time: Fri, 14 Mar 2025 04:52:12 +0000



Feed is delayed by 1 hour for S&P futures

View Count: 530

[2022-05-27 16:11:02]
luke heinrich - Posts: 9
Hi, ive bought denali exchange, funded my trading account and my feed still seems to be 1 hour behind time. Please can you advise how to fix this?
[2022-05-27 17:49:27]
John - SC Support - Posts: 38653
Please give us a screenshot of your chart showing the issue. Refer to the following for how to attach a screenshot:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage

Since you state that it is off by 1 hour, the most likely this is just a Time Zone confusion. Check the Time Zone of the Chart and the Global Time Zone and see what they are set to. Make sure they are set for what you expect and that the chart matches that time zone, including Daylight Saving.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-02 11:00:47]
Sierra Chart Engineering - Posts: 104368
Here is the documentation for this:
Time Zone Setting
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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