Login Page - Create Account

Support Board


Date/Time: Fri, 14 Mar 2025 10:05:36 +0000



Copied Drawings from a chart causing lag?

View Count: 454

[2022-05-27 15:18:16]
myke - Posts: 23
I have multiple charts that copy drawings from one chart, let's call it Chart #5. Charts 1,2 and 3 are fine, but Chart 4 lags (dragging, scrolling and data update lag). If I don't copy Chart 5 drawings onto Chart 4, it's fine again. Everything has been fine for the past 12 months, until this afternoon when the lag suddenly showed up.

Does anyone know how I can resolve this?

Thank you
Date Time Of Last Edit: 2022-05-27 15:18:56
[2022-05-27 17:19:49]
Sierra Chart Engineering - Posts: 104368
It is going to be some issue involving the particular drawings from the source chart. Most likely just too many of them.

Reduce the number of drawings, from the source chart through Tools >> Manage Chart Drawings Window.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-05-27 18:19:47]
myke - Posts: 23
It is strange that everything was fine up until approx. 10:00AM EST this morning. I did not add any additional drawings. Only 1 particular chart is being affected by lag.

I have tried:
- remove all studies to see if any of them were the root cause
- changing # of days to load
- changing update interval milliseconds
* if I do not copy drawings onto this particular chart, then the lag disappears - but again it's strange that other charts are not affected

Do you have any other suggestions?

Thank you
[2022-06-06 11:06:53]
Sierra Chart Engineering - Posts: 104368
No. We can only refer you to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-06 11:06:59

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account