Support Board
Date/Time: Thu, 13 Mar 2025 01:00:46 +0000
Error - Time & Sales Filtering Ignored
View Count: 502
| [2022-05-25 18:21:11] |
| SavantTrader - Posts: 110 |
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Dear Support - The tape (time and sales) is not respecting filter rules; please fix or explain. In the attached sample from today's RTH, you can see at least two problems: 1) Random orders with volume quantity 1 show on the tape, despite volume filtering of v>=5 and consolidated filtering of v>=40 2) Some of the volume quantity 1 orders are highlighted, despite the v>=80 highlighting rule. Please assist with resolving this issue - thank you in advance. |
 Capture.PNG / V - Attached On 2022-05-25 18:21:02 UTC - Size: 164.4 KB - 137 views |
| [2022-05-26 03:41:49] |
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We need to get that chart associated with that Time and Sales window, following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-26 19:46:01] |
| SavantTrader - Posts: 110 |
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Dear Support - Attached please find the stripped chartbook, and a snip of the T&S settings. As you can see, the filtering is quasi-working... some vol=1 trades are showing randomly (where none should), making this more baffling. It works, randomly. Thanks again. Date Time Of Last Edit: 2022-05-26 19:47:31
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| Capture.PNG / V - Attached On 2022-05-26 19:45:31 UTC - Size: 129.69 KB - 130 views Private File |
| [2022-05-31 19:11:01] |
| SavantTrader - Posts: 110 |
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Dear Support - Having volume filter rules ignored makes it very difficult to trade using the tape... Is there a way of knowing if someone is looking into this problem? I apologize for the redundancy... since there is no "ticket #" or update system, I can't really tell if an issue is being actively pursued once the requisite information is provided to you. Thank you. |
| Capture.PNG / V - Attached On 2022-05-31 19:10:55 UTC - Size: 66.38 KB - 120 views |
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