Support Board
Date/Time: Thu, 13 Mar 2025 03:17:54 +0000
Not seeing full depth of market bid and ask symbols
View Count: 520
| [2022-05-25 16:26:11] |
| luke heinrich - Posts: 9 |
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Hi, I cannot see live Bid and ask columns on my depth of market. Please see attached screen shot and advise how to fix this? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=64861 |
| [2022-05-25 16:58:59] |
| John - SC Support - Posts: 38621 |
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Our FOREX data does not include Market Depth data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-25 20:28:15] |
| luke heinrich - Posts: 9 |
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Hi please see attached. I cannot get it to load even for the S&P, Does it need to be S&P futures in order for it to load?
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Attachment Deleted. |
| [2022-05-25 20:44:56] |
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That is not a futures symbol. That is a cash index symbol and has no market depth data at all. Use this symbol: ESM22-CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-25 20:50:33] |
| luke heinrich - Posts: 9 |
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This Doesn't work either?
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 S&P symbol.PNG / V - Attached On 2022-05-25 20:50:20 UTC - Size: 113.33 KB - 134 views |
| [2022-05-25 20:52:58] |
| luke heinrich - Posts: 9 |
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The symbol error also comes up aswell. please see attached file
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| [2022-05-25 20:53:33] |
| luke heinrich - Posts: 9 |
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File
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| S&P services.PNG / V - Attached On 2022-05-25 20:53:13 UTC - Size: 41.37 KB - 132 views Attachment Deleted. |
| [2022-06-01 06:40:10] |
| luke heinrich - Posts: 9 |
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Hi any update please?
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| [2022-06-01 16:16:28] |
| John - SC Support - Posts: 38621 |
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What is your Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service set to? And what is the actual symbol of the chart that you have open that is giving the message "Symbol Settings Not Found for Current Service"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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