Support Board
Date/Time: Wed, 12 Mar 2025 20:29:40 +0000
need remote assistance to activate sierra chart
View Count: 444
| [2022-05-24 16:30:08] |
| Aloutfi11 - Posts: 25 |
|
hello, need help remote assistance to activate sierra chart, all my charts are blank. Thanks, |
| [2022-05-24 17:52:09] |
| John - SC Support - Posts: 38619 |
|
Open your Chartbooks and then select Edit >> Translate Symbols to Current Service. Let us know if you continue to have an issue after that. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-25 00:53:41] |
| Aloutfi11 - Posts: 25 |
|
Hello John, Thank you that worked. I have a different issue which might require remote assistance. Most of my charts numbers appear too little to read and increasing the font size did not fix the issue. It's like having charts being zoomed out. Hope to get your help on this one, Thanks Armando |
| [2022-05-25 13:46:01] |
| John - SC Support - Posts: 38619 |
|
Can you give us a screenshot of what you are seeing so we know which font, or item, needs to be changed. Follow the instructions at the following link to post a screenshot: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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