Support Board
Date/Time: Tue, 26 Nov 2024 09:52:07 +0000
dropouts on Eurex data feed
View Count: 1050
| [2014-04-30 12:24:41] |
| Futurestrader77 - Posts: 126 |
|
Hi, I´m watching right now the fifth dropout on the Eurex data feed from SC. CME data feed is working well. Could you please take a look into this? Thanks! |
| [2014-04-30 15:08:54] |
| |
|
We are working on resolving this now. You would be noticing 1 second interruptions but no data will be missed because after an interruption, any missing data is automatically downloaded.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-30 15:59:19] |
| |
|
This is now solved. We can also see that the interruption may have been more than a second. Maybe about 20 seconds. However, once the data feed is restored the missing data is downloaded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-02 06:01:24] |
| AKR - Posts: 523 |
|
I did experiance this, too... it is not about missing data, but missing the price action at the moment the interruption is happening.
|
| [2014-05-02 07:09:03] |
| |
|
It has been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: