Support Board
Date/Time: Wed, 12 Mar 2025 16:36:58 +0000
Real-Time Data Subscription
View Count: 592
| [2022-05-20 22:59:13] |
| User426450 - Posts: 15 |
|
After upgrading to Service package 10 from 3 I get Message: "Real Time Data Subscription for Instrument F.US.MES is not enabled." |
| [2022-05-23 13:58:58] |
| John - SC Support - Posts: 38612 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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