Support Board
Date/Time: Mon, 25 Nov 2024 11:46:58 +0000
Attached order offset modification setting no longer working
View Count: 569
| [2022-05-19 21:37:40] |
| User480347 - Posts: 13 |
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Awhile ago something happened and now my attached orders are adjusting when parent order is adjusted. The "adjust attached orders to maintain same offset on parent modification" is NOT selected and was previously working.
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| [2022-05-20 10:19:50] |
| Sierra_Chart Engineering - Posts: 17172 |
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So you are using CQG? Should not be any problem with this. If that option you describe is set to No, then the attached orders should not be modified. We do not know what the issue is in your case. Do you notice this issue in Trade Simulation: Trade Simulation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-20 10:20:28
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| [2022-05-20 13:58:39] |
| User480347 - Posts: 13 |
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Yes I'm on CQG. It is occurring on simulation too. That is actually where it first started, then eventually it was happening during live trading as well. |
| [2022-05-26 20:02:57] |
| User480347 - Posts: 13 |
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Is there anything else I can check to get this working properly again?
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| [2022-05-27 07:21:53] |
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We have identified the reason for the issue and we will implement a solution in a new release coming out today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-27 12:56:51] |
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To solve this update to the latest prerelease following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-05 16:18:50] |
| j4ytr4der_ - Posts: 938 |
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I am having this exact problem as well with version 2609. This is NOT happening in 2604. Identical settings between versions, but in 2609 my brackets are adjusting any time I move the parent order, despite being set not to do so.
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| [2024-03-05 18:40:47] |
| John - SC Support - Posts: 36238 |
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We are not able to reproduce this on version 2609. With the option for "Adjust Attached Orders to Maintain Same Offset on Parent Modification" set to "No", when we modify an parent working order, the attached orders stay in their original position. Can you please give us two screenshots showing what you are seeing, one from before the modification and a second after the modification? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-05 19:31:03] |
| j4ytr4der_ - Posts: 938 |
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Sure thing, attached.
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DOM1.png| [2024-03-05 21:15:40] |
| John - SC Support - Posts: 36238 |
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Please leave the option for "Adjust Attached Orders to Maintain Same Offset on Parent Modification" as "No". Then put your order on the chart and take an image. Then move the parent and take another image showing that the child orders have moved with the parent.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-05 23:21:48] |
| j4ytr4der_ - Posts: 938 |
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I can't explain this, but after restarting SC, it now works perfectly as I would expect. Chalk it up to gremlins... ?
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