Support Board
Date/Time: Thu, 13 Mar 2025 03:19:35 +0000
Historical Depth Download
View Count: 675
| [2022-05-19 13:42:26] |
| User852559 - Posts: 40 |
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Hello, The download historical market depth data is not working for me in prerelease 2394 in my subinstances. When I use the download historical depth from date function nothing appears in my message log and nothing happens. Please check this. Thanks! |
| [2022-05-20 11:20:33] |
| User777494 - Posts: 1 |
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Hello I have exactly the same problem. I'm trying to download 6S.CME historical market depth data but after clicking download historical depth from date-time nothing happens. It works just fine for 6A or 6E and other currencies but does not work for 6S! I have tried - updating symbol settings from update from server - translating symbol to current service - connecting and disconnecting but none of them solved the issue I also attached an image showing the message log. |
 Untitaled.png / V - Attached On 2022-05-20 11:19:16 UTC - Size: 430.79 KB - 138 views |
| [2022-05-20 14:39:04] |
| Sierra_Chart Engineering - Posts: 18758 |
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Regarding post #1, we do not observe any problems with this: HD Request # 2 | Received 16649668 Market depth data records from 2022-05-18 10:34:08.005000 to 2022-05-20 10:34:25.187000 (2.0 days) and wrote 16649668 records for MYMM22-CBOT | 2022-05-20 10:34:36.715 This was done in a sub instance.HD Request # 2 | Completion time: 28s. | 2022-05-20 10:34:36.715 HD Request # 2 | Market depth data download complete for MYMM22-CBOT. Unique request ID: 2 | 2022-05-20 10:34:36.716 Refer to the documentation here: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-20 14:39:29] |
| Sierra_Chart Engineering - Posts: 18758 |
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Regarding post #2 there is no historical market depth data maintained for that symbol. However, we will add support for that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-20 14:39:41
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| [2022-06-01 17:41:40] |
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Historical market depth data is now being maintained for this futures market: 6S Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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