Home >> Support Board

Support Board

Date/Time: Tue, 18 Mar 2025 09:59:42 +0000

How to Post a Message for Support

FTX Crypto DOM

View Count: 1616

[2022-05-19 11:24:17] #1 [Go To First Post]
Nkrastins - Posts: 35
Hello, first of all thank you for adding FTX exchange, does it support live trading as well? Can't find any official notification document. Second, is there a way to somehow round down the decimals in bid/ask column? Thanks


Capture.PNG / V - Attached On 2022-05-19 11:23:41 UTC - Size: 70.21 KB - 186 views

[2022-05-19 15:23:29] #2 [Go To First Post]
John - SC Support - Posts: 38735
does it support live trading as well? No, we do not have trading to FTX, just the data. is there a way to somehow round down the decimals in bid/ask column? Chart Settings: Price Display Format (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-05-19 19:28:21] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That display format will not affect the quantity numbers. We need to implement a new setting for that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2022-08-29 21:50:20] #4 [Go To First Post]
pearlus - Posts: 3
You can do it now... Chart Settings -> Market Depth -> Number of Decimal Places for Market Depth Quantities

[2022-09-22 06:53:30] #5 [Go To First Post]
Nkrastins - Posts: 35
hello, now I have this issue. Chart doesn't download full data. Tried to restart, changed data socket to SC service. Any idea how to solve it? Thanks


Capture.PNG / V - Attached On 2022-09-22 06:52:20 UTC - Size: 92.28 KB - 110 views

[2022-09-22 07:09:31] #6 [Go To First Post]
Nkrastins - Posts: 35
I think that I am doing something off, because bars seem to appear normal when US cash session starts.

[2022-09-22 14:54:12] #7 [Go To First Post]
John - SC Support - Posts: 38735
Make sure you do not have the fill space locked and that you are not at the end of the chart. Refer to the following: Chart Settings: Lock Fill Space (Chart >> Chart Settings >> Display >> Chart Display Items menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: