Support Board
Date/Time: Wed, 12 Mar 2025 16:23:15 +0000
Cannot delete evaluation accounts
View Count: 560
| [2022-05-18 12:42:46] |
| pitbull - Posts: 12 |
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Hi, I tried to follow the instructions below to delete my past trading evaluation accounts, but the option is greyed out and I can't select any accounts to delete. Simulated Futures Trading Service: Deleting Trade Account |
 Screenshot 2022-05-18 at 8.39.22 PM.png / V - Attached On 2022-05-18 12:42:28 UTC - Size: 28.17 KB - 124 views |
| [2022-05-18 13:00:44] |
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You need to first select the account in the list of accounts and then select Manage >> Edit Trade Account. So you need to follow step 2 here: Simulated Futures Trading Service: Deleting Trade Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-18 14:56:40] |
| pitbull - Posts: 12 |
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I did, I selected and highlighted the last account, went to Edit Trade Account but I cannot edit it, see the menu in grey out.
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| Screenshot 2022-05-18 at 10.53.59 PM.png / V - Attached On 2022-05-18 14:55:49 UTC - Size: 28.65 KB - 140 views |
| [2022-05-19 08:01:07] |
| Sierra_Chart Engineering - Posts: 18750 |
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We see you are using Rithmic. You cannot delete these accounts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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