Support Board
Date/Time: Wed, 12 Mar 2025 17:06:07 +0000
charts not showing up
View Count: 417
| [2022-05-17 14:42:33] |
| bigdollarkc - Posts: 21 |
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Hello, I tried to open a chartbook sent to me by my friends and they all do not show any data and the chart is blank. screenshot attached below I already activated Full CME group market depth and package 11 data https://www.sierrachart.com/image.php?Image=1652798471150.png https://www.sierrachart.com/image.php?Image=1652798510245.png |
| [2022-05-17 15:36:20] |
| John - SC Support - Posts: 38612 |
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Open the chartbook and then select Edit >> Translate Symbols to Current Service. This will change the symbols in the chartbook from your friend, to the symbols you are using with your trading service. You should get data after that.
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