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Date/Time: Wed, 12 Mar 2025 06:26:09 +0000



Coonection Error Message

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[2022-05-10 06:12:06]
User871209 - Posts: 91
Hello,

I currently use Denali Data, version 2382.

I am getting a message that states "Connection error message from CQG WebAPI. Your session was closed due to a concurrent session"

It will disconnect me for a while it continues to attempt to log back in, being that I only have this computer working for SC/CQG could this be a server mistake with CQG or actually someone has my ID and password to log into my account?

Would rather think it is not possible someone has stolen my password.

Thanks,
[2022-05-10 10:28:06]
Sierra Chart Engineering - Posts: 104368
or actually someone has my ID and password to log into my account?
If you are certain you only have 1 installation of Sierra Chart being used with CQG, then this would be the only other possibility .
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-10 10:28:13

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