Support Board
Date/Time: Tue, 26 Nov 2024 09:26:50 +0000
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| [2014-04-28 04:37:53] |
| User98345 - Posts: 16 |
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hi, i made a transition from ILQ to Advantage futures and today this message is appearing to my account. Software version: 1128 | 2014-04-28 07:34:10 Usage end date: 2014-05-01 | 2014-04-28 07:34:10 Enabled for: Advanced Features. | 2014-04-28 07:34:10 Enabled for: Sierra Chart Historical Data Service. | 2014-04-28 07:34:10 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-28 07:34:10 Active service: CQG Trading | 2014-04-28 07:34:10 Time Zone: +03:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2014-04-28 07:34:10 2014-04-28 07:34:10 Local computer clock time | 2014-04-28 07:34:10 2014-04-28 04:34:10 GMT time | 2014-04-28 07:34:10 2014-04-28 07:34:10 Time zone adjusted time | 2014-04-28 07:34:10 Time difference to server time: 8 seconds. | 2014-04-28 07:34:10 Program path: C:\SierraChart\ | 2014-04-28 07:34:10 Data Files path: C:\SierraChart\Data\ | 2014-04-28 07:34:10 OS Version Number: 6.1 | 2014-04-28 07:34:10 Checking for new symbol settings for cqg | 2014-04-28 07:34:10 Symbol settings are up-to-date for cqg | 2014-04-28 07:34:10 Notice: 3 days of full use Remaining. If you would like to continue full use the software and services, | 2014-04-28 07:34:11 purchase more usage time by selecting 'Help >> Add Usage Credit' on the menu. | 2014-04-28 07:34:11 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-28 07:34:15 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-28 07:34:15 The network socket is connected. | 2014-04-28 07:34:15 CQG Trading FIX: Sending the Logon message. | 2014-04-28 07:34:15 CQG Trading: Connected to trading server. | 2014-04-28 07:34:16 CQG Trading: Not connecting to market data server because there is no Username set. | 2014-04-28 07:34:16 CQG Trading: Market data session connected. | 2014-04-28 07:34:16 what action should be done?what seems to be the problem? thanks in advance. |
| [2014-04-28 05:21:01] |
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We need to contact Advantage about this: Notice: 3 days of full use Remaining. If you would like to continue full use the software and services, | 2014-04-28 07:34:11
CQG Trading: Not connecting to market data server because there is no Username set. | 2014-04-28 07:34:16
In regards to this make sure you set your CQG Username and Password in File >> Data/Trade Service Settings >> Market Data Connection Details.Otherwise you will not be able to receive market data unless you are using the Sierra Chart Real-time and Historical Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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