Support Board
Date/Time: Fri, 18 Jul 2025 22:43:53 +0000
delayed data
View Count: 498
| [2022-05-03 16:14:25] |
| jakeybleez - Posts: 56 |
|
hello, im on my laptop trading and i noticed it is delayed and says delayed up top. im aware you're only allowed one device at a time, but i've never had a problem as long as i was only logged in one device at a time thanks Jake |
| [2022-05-03 16:39:54] |
| John - SC Support - Posts: 40963 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: