Support Board
Date/Time: Wed, 19 Mar 2025 03:24:40 +0000
delayed data
View Count: 456
| [2022-05-03 16:14:25] |
| jakeybleez - Posts: 56 |
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hello, im on my laptop trading and i noticed it is delayed and says delayed up top. im aware you're only allowed one device at a time, but i've never had a problem as long as i was only logged in one device at a time thanks Jake |
| [2022-05-03 16:39:54] |
| John - SC Support - Posts: 38782 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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