Support Board
Date/Time: Tue, 11 Mar 2025 18:00:23 +0000
Live Orders ReJECTED
View Count: 513
| [2022-05-03 09:31:44] |
| Meritus - Posts: 164 |
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Hi, Im using SC order routing through CQG for Eurex. The Trade Service Log error message is below. Please advise if I need to change anything. It says Order Parameters are incorrect but Im not sure what this means. Ive tried changing them but still get same message. Thanks TradeActivity files query time: 0.024927 seconds. Entries: 0. Current queries: 2 | 2022-05-03 05:07:17.023 TradeActivity files query time: 0.016048 seconds. Entries: 239. Current queries: 2 | 2022-05-03 05:07:17.040 TradeActivity files query time: 0.012666 seconds. Entries: 0. Current queries: 1 | 2022-05-03 05:07:24.032 TradeActivity files query time: 0.012029 seconds. Entries: 0. Current queries: 2 | 2022-05-03 05:07:24.053 TradeActivity files query time: 0.016048 seconds. Entries: 0. Current queries: 3 | 2022-05-03 05:07:25.387 TradeActivity files query time: 0.014833 seconds. Entries: 0. Current queries: 3 | 2022-05-03 07:50:41.128 TradeActivity files query time: 0.007739 seconds. Entries: 0. Current queries: 2 | 2022-05-03 07:50:41.136 TradeActivity files query time: 0.006964 seconds. Entries: 0. Current queries: 1 | 2022-05-03 07:50:41.143 Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 747. Service Order ID: 1147617438. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:52:22.748 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 750. Service Order ID: 1147607840. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:53:08.703 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 753. Service Order ID: 1147617462. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:54:14.175 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 756. Service Order ID: 1147607899. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:55:25.302 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 759. Service Order ID: 1147617501. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:55:32.705 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 762. Service Order ID: 1147583528. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:56:06.945 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 765. Service Order ID: 1147603014. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:56:54.884 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 768. Service Order ID: 1147588054. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:57:54.408 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 769. Service Order ID: 1147612907. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:57:56.692 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 770. Service Order ID: 1147612908. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 07:57:58.359 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 771. Service Order ID: 1147583595. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 08:02:13.498 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 772. Service Order ID: 1147603200. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 08:11:18.483 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 773. Service Order ID: 1147583742. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 08:11:20.082 * Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 774. Service Order ID: 1147588916. Symbol: F.US.DGM22. Account: Stephen LLoyd | 2022-05-03 09:18:01.712 * |
| [2022-05-03 09:42:07] |
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You really need to contact your broker about this and they need to contact CQG. The only thing we would recommend checking within Sierra Chart would be the Order Type of the order: Order Types Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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