Support Board
Date/Time: Wed, 12 Mar 2025 05:44:44 +0000
Order Allocation - Rithmic
View Count: 404
| [2022-05-02 05:39:31] |
| Acro - Posts: 442 |
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Hello I have been testing this amazing new order allocation to multiple accoutns feature using one Rithmic login that gives me access to two separate Rithmic trading accounts. The only issue I need to bring to your attention is that if I press flatten and cancel on the chart DOM that has order allocation set up it only flattens the other account about 50% of the time and instead I need to manually flatten the other account each time. Is Sierra aware of this issue ? Date Time Of Last Edit: 2022-05-02 05:40:13
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| [2022-05-04 19:06:39] |
| Sierra_Chart Engineering - Posts: 18750 |
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This certainly could be the case if the flatten market order is rejected in the other account. You have to look at the Trade Activity Log to see what happened with it: Trade Activity Log: Viewing Historical Trade Activity It is not an issue we would have any control over. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-04 19:07:09
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