Support Board
Date/Time: Tue, 11 Mar 2025 16:47:16 +0000
[User Discussion] - Starting the replay function
View Count: 646
| [2022-04-28 20:21:03] |
| User357195 - Posts: 123 |
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Hello SC: For some reason when I try to start the replay function by scrolling back on the chart(s) and doing a Ctrl + R and select the speed of the replay and the any other choice and then hit the play key, the replay function will just display that it is download data and then just freeze there. Then at that point I have to shut down that Chartbook and then start it back up again and then the Replay function will work ok. I have tried to always save my chartbook with any additional data before trying to replay the chart(s). Can you fix this? Sierra Charts are the best in my opinion. Thanks in advance. |
| [2022-04-28 22:14:02] |
| John - SC Support - Posts: 38580 |
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There often is a pause when the replay is getting started before the new bars start showing. How long have you waited for it to start before you close the chartbook? Also, what are your replay settings? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-28 22:26:39] |
| User357195 - Posts: 123 |
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John, I am waiting minutes and the replay is not starting. I have learned if I close down the chartbook and start it back up that it will load rapidly and begin the replay within a few seconds. I use calculate same as realtime, interval is 1 second, speed it 1. Update interval is 1 second. The issue is my screens never do move from displaying the downloading data that is written in blue. |
| [2022-04-29 05:37:25] |
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We can only help with this, when you are using Sierra Chart provided data which you are not. Use the Sierra Chart Historical Data Service: Sierra Chart Historical Data Service: Setup Instructions And refer to step 10 here: Replaying Charts: Basic Chart Replay Instructions This is going to be a Rithmic issue!: The issue is my screens never do move from displaying the downloading data that is written in blue. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-29 05:39:24
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