Support Board
Date/Time: Tue, 11 Mar 2025 17:06:03 +0000
Delayed denali exchange data feed
View Count: 635
| [2022-04-28 00:14:19] |
| User447431 - Posts: 29 |
|
I have a live account through amp futures using denali exchange data feed... idk why but my data feed is delayed - im using "sc data - all services" data feed I had this problem once aswell but at the time I solved it simply by loggin with my CQC data feed and moving back to "sc data", however its not solving the problem this time |
| [2022-04-28 14:09:04] |
| John - SC Support - Posts: 38580 |
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You are getting the Delayed Streaming data because you do not have any exchanges activated for the Denali Exchange Data Feed. We see that you did have it active in January, but it was deactivated on February 1, 2022 and not renewed. You can reactivate the exchange(s) you want on this page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges With regards to your CQG connection, you do need to connect at least once a month to verify your non-professional status for the CME Group. But if you are wanting to trade directly from Sierra Chart, then you can just keep your connection to CQG at all times. You do not need to change between "CQG WebAPI" and "SC Data - All Services". But if you want to change, then just remember to connect to your CQG account at least once a month by following these instructions: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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