Support Board
Date/Time: Tue, 26 Nov 2024 19:47:41 +0000
CTS
View Count: 1441
| [2014-04-25 12:41:41] |
| batman_ - Posts: 190 |
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Latest version of 1126 has included new feature of 'Perform Hardware ID' on CTS Trade service. May i know what is this function for? |
| [2014-04-25 16:39:32] |
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This is explained in the set up instructions here: https://www.sierrachart.com/index.php?l=doc/CTS_T4.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-30 15:11:56] |
| batman_ - Posts: 190 |
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Hi Support, Can you add crossed currencies symbols of RY(EUR/JPY), EAD(EUR/AUD), ECD(EUR/CAD), RP(EUR/Sterling) to CTS data/trade service? These symbols of RY, EAD, ECD, RP can be found from CTS trading platform. Thank you. Date Time Of Last Edit: 2014-04-30 15:12:34
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| [2014-04-30 19:07:15] |
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What exchange? Are these on the CME?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-30 23:08:47] |
| batman_ - Posts: 190 |
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What exchange? Are these on the CME?
YES. It is CME foreign exchange. These symbols of RY, EAD, ECD, RP can be found from CTS trading platform. |
| [2014-05-16 05:27:42] |
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We have not been able to get these yet. Generally we avoid adding symbols which are not actively traded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-03 07:27:17] |
| batman_ - Posts: 190 |
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Hi Support, CTS does support London Metal Exchange. Can i request to add Aluminium (AH), Copper (CA), Nickel (NI), and Zinc (ZS). Our corporate clients are requesting LME products and we are able to increase more SC packages via LME users soon. Kindly consider this business cooperation. |
| [2014-06-03 08:20:46] |
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These are already listed in File >> Find Symbol >> LME Metal Futures, but we see when they are used, the security definition for them is not found. We are contacting CTS now about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-07 23:50:23] |
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LME support will be available for CTS T4 in the next release: Support for LME outright futures and spreads/strategies has been added for CTS T4. In File >> Find Symbol you will now see *.(outright futures).LME_ME and *.(spreads).LME_ME symbols listed. Click on one of these and press Get Additional Symbols to get either the outright futures or the spreads and strategies respectively. When those are listed, you can select one of those to open a chart or Trade DOM.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-13 01:38:03] |
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Update to the latest release with Help >> Download Prerelease. Proper support for the LME futures and strategies has been added. After the update, perform a full reset of the Symbol Settings following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Let us know how they work. We are not quite sure if CTS has any historical data for the LME futures. We are checking with them. We did not get any when we tried. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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