Support Board
Date/Time: Tue, 11 Mar 2025 01:15:21 +0000
getting error message when starting sierra chart
View Count: 412
| [2022-04-24 22:03:09] |
| laogong2022 - Posts: 3 |
|
I am a new customer for sierra chart, just paid for the package 3 today, when I tried to start sierra chart the sim version popped up instead of the the live account, and an error message saying real time data not subscribed showed up as well. So how do I enable real time data? my broker is ampfuture with cqg, should I use the cqg data or subscribe to sierra chart market data? appreciate all help.
|
 sierra chart error message.JPG / V - Attached On 2022-04-24 22:01:06 UTC - Size: 18.9 KB - 129 views Attachment Deleted. |
| [2022-04-24 22:14:25] |
| |
|
or subscribe to sierra chart market data? Yes. So you will need to move to package 10 and pay the exchange fee. Full instructions are here:Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* We have already changed your Service Package to 10. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: