Support Board
Date/Time: Tue, 11 Mar 2025 01:19:59 +0000
Order will not get placed for YMM2 using Sierra Charts and a Rithmic feed
View Count: 372
| [2022-04-22 15:02:23] |
| User357195 - Posts: 123 |
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Hello SC, When I try to place an order for YMM2, the dow future, or for Live Cattle, LEM2 , they will not go live. If I go to Sim mode, then the order is placed and I can see them on both my DOM and my chart. It is only for a Live orders for YMM2 and LEM2 that the order will not get placed. All other symbols I am trading are fine so far...ie. The ES, GC CL, RTY and NQ are all good. IT is just the YM and LE that will not go live. The message I see in the message log says the account is not active, so somehow my account for the YM and LE are not activated. I know my account is active because all the other symbols will place the order live. I still think Sierra Charts are the best. |
| [2022-04-22 15:20:27] |
| John - SC Support - Posts: 38547 |
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From the error you are stating, you would need to get with your broker and see if they somehow do not have you setup to trade those particular instruments. If it is something else, they should be able to give you the information on why the orders are not going through as well. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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